Refund & Return Policy

  • Easy Returns Within 5 Days: At Little Ears Boutique, your satisfaction is our mission. If you’re not happy with your order, you can return it within 5 days of delivery, no questions asked. However, please note the following conditions to ensure a smooth return process:
  • Custom and Altered Items: We cannot accept returns or offer refunds for custom-made or altered products due to their unique nature.
  • Damaged or Incorrect Items: If your order arrives damaged, defective, or not as ordered, please reach out to us via Chat Support immediately for assistance.
  • Condition of Return: Items must be returned unworn and in the same condition as they were received.
  • Refund Process: Upon receiving your return, we’ll inspect the item(s) and process a refund to your original payment method within 3-5 business days.

Return Deadline: The package must be handed to and scanned by USPS within 5 days from when the return is approved. If the return is not in possession of USPS by the 5th day you will only be eligible to receive 50% refund. NO EXCEPTIONS. 

  • Self-Paid Return: Customers must provide proof of return shipment with a receipt image or tracking info via our support chat.
  • Label from LEB: If provided with our return label, no need to update us as we'll have access to tracking info.

Please be aware that this policy is non-negotiable. Unfortunately, we have encountered instances of abuse of our return policy, where customers use items during their vacation and then attempt to return them. This practice is unfair and places a significant strain on our finances as a small business.

Your satisfaction is our top priority! Should you have any concerns or need assistance, don't hesitate to contact us. We value your support and appreciate your understanding of our policy.

How to Process a Return

  1. Initiate a Return: To begin your return, please log into your ACCOUNT on our website.
  2. Access Your Orders: Enter the email associated with your order to receive an access code. Once you enter the code, you’ll see a portal with all your past orders.
  3. Request a Return: Select the order/item you wish to return, and submit your request. We’ll process your return within 72 hours and provide further instructions.